# Shipping Material Samples

* **Sample sizes** should be 60 x 60 cm (24 x 24 in). If the material has a larger pattern, the sample should be the full repeat size in both directions (vertical and horizontal) plus 25%.
* **Never fold** the samples to prevent wrinkles or creases. Please send them either:
  * Rolled, or
  * Laid flat in a 60 x 60 cm (24 x 24 in) box. Ensure the box is fully packed to prevent the samples from moving during transit.
* Clearly **label** each sample you send. We will use the names and article numbers you provide on the colormass Platform. Please mind the following:
  * Indicate the front (or back) side of the sample
  * The direction of the sample (top/bottom)
  * If your labels are 10 x 10 cm (4 x 4 inches) or smaller, place them on the front of the sample
  * If your labels are larger than this, place them on the back to avoid covering a significant portion of the sample, which could interfere with the scanning process
  * For transparent materials, use small labels and place them on the front
* Use the [shipping address](#shipping-address-and-contact-details) provided below.

{% hint style="info" %}
If shipping from outside the European Union, please include a customs declaration (i.e., a pro forma invoice—not an actual invoice) attached to the outside of the package, detailing:

* Your company name and address
* colormass’s company name and address (see below)
* A description of the contents (e.g., "Material samples (textile, fabric, vinyl, etc.) for upholstery furniture")
* The value of the package (ensure the declared value is more than 0 € but under 100 €).
  {% endhint %}

## Shipping Address

colormass GmbH\
Tas Sóti (+49 30 6920 6200)\
Fasanenstr. 7-8\
10623 Berlin\
Germany


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